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2023 | OriginalPaper | Buchkapitel

14. Die Rolle der Fehlermanagementkultur in der Gestaltung neuer Arbeitsumgebungen

verfasst von : Dr. Alexander Klamar, Prof. Dr. Sebastian Fischer

Erschienen in: Fehlzeiten-Report 2023

Verlag: Springer Berlin Heidelberg

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Zusammenfassung

Aus Fehlern wird man klug – diese alte Weisheit trifft natürlich auch auf die Arbeitswelt zu. Nicht zuletzt gehen zahlreiche Erfindungen wie das Penicillin, die Post-it-Klebezettel und viele mehr bekannterweise auf Fehler zurück. Jedoch ist es häufig nicht einfach, Fehlern etwas Positives abzugewinnen, denn Fehler stellen Situationen dar, in denen man ein Ziel nicht erreicht hat, wobei die Nichterreichung des Ziels prinzipiell vermeidbar gewesen wäre (Frese und Fischer 2015). Sie verursachen zudem Kosten: Produkte müssen ausgesondert werden, Dienstleistungen müssen erneut erbracht werden – dies alles kostet Zeit und Geld.

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Titel: Die Rolle der Fehlermanagementkultur in der Gestaltung neuer Arbeitsumgebungen
verfasst von: Dr. Alexander Klamar
Prof. Dr. Sebastian Fischer
Verlag: Springer Berlin Heidelberg
Buch: Fehlzeiten-Report 2023
Print ISBN: 978-3-662-67513-7

Electronic ISBN: 978-3-662-67514-4

Copyright-Jahr: 2023
DOI: https://doi.org/10.1007/978-3-662-67514-4_14

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14. Die Rolle der Fehlermanagementkultur in der Gestaltung neuer Arbeitsumgebungen

Zusammenfassung

Live-Webinar "Urologie und Sexualmedizin in der Praxis"

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